Fly Art Atelier Policies

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Returns Policy

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Due to the unique and individually transformed nature of each piece, Fly Art Atelier accepts return requests within 7 days of delivery.

 

To be eligible for return:

 

– The item must be unworn, unused, and in original condition.

– All original packaging must be included.

– Return shipping is the responsibility of the buyer.

– Original shipping costs are non-refundable.

 

All returned items are inspected upon arrival. Items showing signs of wear, damage, or alteration cannot be accepted.

 

Custom commissions and made-to-order pieces are considered final sale and are not eligible for return.

 

Fly Art Atelier reserves the right to refuse returns that do not meet these conditions.

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Shipping Policy

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Each piece is carefully prepared and packaged to ensure safe delivery.

 

Processing Time

Orders are typically processed within 3–5 business days unless otherwise stated. Custom or made-to-order pieces may require additional preparation time.

 

Domestic Shipping (U.S.)

Delivery generally takes 3–7 business days after dispatch.

 

International Shipping

International delivery times vary by destination and may take 7–21 business days. Customs duties, taxes, and import fees are the responsibility of the buyer.

 

Tracking

Tracking information will be provided once the order has been dispatched.

 

Address Accuracy

Buyers are responsible for providing accurate shipping information.

 

Carrier Delays

Once an order has been handed to the carrier, delivery timelines are outside our control.

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Privacy Policy

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Fly Art Atelier respects your privacy and is committed to protecting your personal information.

 

Information We Collect

We may collect your name, email address, shipping address, billing details, and payment information when you place an order or contact us.

 

How We Use Your Information

Your information is used to:

 

– Process and fulfill orders

– Communicate regarding purchases

– Provide customer support

– Improve our services

 

We do not sell or trade your personal information.

 

Payments

All payments are securely processed through trusted third-party providers. We do not store full credit card information.

 

Cookies

Our website may use cookies to improve user experience and analyze traffic.

 

For privacy-related inquiries, please contact:

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Terms & Conditions

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By accessing and purchasing from Fly Art Atelier, you agree to these terms.

 

Product Representation

We make every effort to accurately display colors and details. Slight variations may occur due to screen differences.

 

Unique Pieces

Many items are one-of-a-kind and may show natural variations consistent with artisan transformation.

 

Pricing

All prices are listed in USD and may change without notice.

 

Intellectual Property

All website content, images, and designs are the property of Fly Art Atelier and may not be reproduced without permission.

 

Limitation of Liability

Fly Art Atelier shall not be liable for indirect or incidental damages arising from use of our products or website.

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Payment Policy

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We accept secure online payments through approved payment providers.

 

Orders will not be processed until payment has been successfully received.

 

In the event of payment disputes or chargebacks, Fly Art Atelier reserves the right to suspend future transactions

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Custom Orders Policy

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Custom commissions are created specifically for the client and are considered final sale.

 

Production timelines are discussed individually.

 

Once production has begun, custom orders cannot be canceled or returned.

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